| The Colibri Group for the past 28 years has not once | | | | These products gives the customer a sense of pride |
| lived up to there mission of providing high quality | | | | by owning such a well crafted product. The new |
| accessories for Colibri lighters and cigar accessories. | | | | emphasis that has been put on customer service just |
| Something that is making them a powerhouse is the | | | | adds another great aspect to the company. Not only |
| courteous and generous customer service. When | | | | does a customer get a great product, but they get |
| everyone is wondering how much use they can out | | | | great customer service. These two aspects just |
| of a product, they are offering a lifetime warranty. | | | | makes the company that much more valuable. |
| The warranty that Colibri is offering is named The | | | | In years past, a customer had to mail the lighter to |
| Eternal Flame Warranty. It states that if it breaks, it | | | | get it repaired. It took time to get the lighter back, |
| will get replaced. With this warranty, a person can | | | | and the customer was responsible for the shipping |
| have a working Colibri lighter for as long as they live, | | | | cost. With the new warranty, these issues are gone. |
| due to the excellent warranty offered. If the location | | | | Even though the lighters are very dependable, on |
| that you purchased your lighter is from is unable to | | | | occasion something will happen. If this is the case just |
| repair the lighter, then with no questions asked the | | | | locate the nearest dealer for repair or replacement. |
| company will replace the lighter. This demonstrates | | | | This warranty covers all models in the catalog from |
| what a customer orientated stand that they are | | | | 2007-2008. The warranty covers defects from the |
| taking with their warranty. | | | | manufacture, but does not include damages on the |
| The products are an expensive line. The lighters, | | | | features of the lighter. Any misuse pr abuse is not |
| designer cigar accessories, and cigarette accessories. | | | | covered by the warranty. |